Our brand promise to our customers and our franchise partners is simple: we will get the best result for you. Expertise, exceptional customer service and nationwide reach redefining property sales.
Your Move is more than just an estate and letting agent. We are a nationwide business with a network of branches, spanning from Inverness to Plymouth. Our extensive presence allows us to connect buyers, sellers, landlords and tenants across the UK. With a state-of-the-art website and digital marketing platform that helps to convert customers to our business. Your Move is an established force in the industry supported by LSL offering access to a number of complementary businesses and services.
Your Move has achieved significant reach and presence which is as appealing to customers as it is our franchise community. your-move.co.uk is one of the biggest estate agency websites in the UK with over 1M visits per month plus our extensive database benefits our franchise operations across the business. We are a brand with a substantial footprint in the market.
What also sets Your Move apart is our commitment to excellence. We take immense pride in our Trustpilot and Google review ratings, where we have garnered over 27,000 reviews. This exceptional reputation is a testament to our unwavering dedication to customer service. We understand the decision to sell or let a property can be overwhelming, which is why one of our core values is to make sure we guide our customers throughout the process, making it as seamless as possible.
Our dedicated branch and central teams are not only highly trained professionals but also passionate individuals who genuinely care about selling and letting properties leveraging our extensive network and market knowledge.
When customers choose Your Move, they expect unparalleled service and results and this is no different for our franchise businesses. Our brand promise to our customers and our franchise partners is simple: we will get the best result for you.
Taking out a franchise with Your Move gives you access to 6 ready-to-go revenue streams. Not only do these services provide sources of income but they also offer a significant customer benefit – convenience - saving customers time with a one-stop-shop approach to home moving.
It’s all Under One Roof
Our residential sales operation enables franchises to be 100% in control of the agreed, exclusive territory. Your team structure, approach to property marketing and the fees you charge are all set by you. Underpinned by substantially discounted rates with several marketing services suppliers, including portals.
There are also reciprocal arrangements in place, allowing branches to benefit from referrals generated in their territory where the business sits within another territory.
The Your Move team offer reputable and long-standing lettings experience. Lettings offers a high level of regular monthly income and is a long term revenue generator.
Our franchise model enables you to concentrate on the front end of your business while we take care of client accounting, banking, HMRC and ARLA audits and returns, overseas landlords, tax statements etc. allowing you to run your business with less staffing than you would otherwise need, as well as being able to draw on expert advice.
Your Move’s parent company LSL is one of the largest providers of services to mortgage intermediaries, specialist mortgage and protection advice which means our franchises have a customer ready financial services solution ready to go from day one.
Your Move is partnered with Embrace Financial Services which is a business specially designed to suit estate agency businesses with a five-star mortgage and protection service to your buyers, sellers and landlords. All you need to do is introduce Embrace to your customers, book them in for an appointment with one of Embrace’s specialist financial advisers, and Embrace does all the rest. Highly revenue generative, providing essential income and added value to every sale and purchase.
We manage a panel of carefully selected property lawyers, solicitors and conveyancing firms. Our conveyancing service offers you 100% profit, helps pipeline conversion and provides a no move no law firm fee option to your buyers and sellers.
Our LSL Land & New Homes dedicated division is industry renowned and experts in their field. There are a number of income opportunities working with this team including winning part exchange business from national developers.
Our Land & New Home team can also help provide instruction opportunities offering advice on a range of specialist services for house builders, developers and investors of all sizes.
Your Move is partnered with First2Protect, a specialist insurance brand enabling you to offer home, landlord, tenant and specialist insurance solutions to your customers and earn on every policy sold. By helping to integrate the insurance process seamlessly into the property transaction, you will offer a smoother and more efficient experience for customers and gain from an additional revenue stream for your business.
Keeping a brand consistent is key in creating a cohesive brand and strengthens brand awareness. The central marketing team produce a multitude of materials from brochures and canvassing material, through to managing and driving leads to your-move.co.uk, developing email campaigns, creating social media content and much more.
As a franchise you benefit from the reputation and awareness of the Your Move brand and brand consistency is important. The central marketing team provide regular campaigns, promotional materials including canvassing materials, brochures and digital assets. This readily available material will give you a competitive edge in the market.
At the centre of the digital universe is your-move.co.uk, one of the UK’s most visited estate agency websites with around 1M visits per month and a proprietary customer facing online account area, personalised to the requirements of every single one of our thousands of registered customers.
Every customer who registers with Your Move gets their own online account MyMove. where, buyers, sellers, landlords and/or tenants can login in 24/7 and see the status of their sale/purchase/let or simply save a search and register to receive daily property alerts. The Landlords’ section of the MyMove account is particularly useful as Landlords can see the status of their let and download statements at any time. The MyMove online account area has been developed over many years and has benefited hundreds of thousands of Your Move customers.
Once visitors have been attracted to your-move.co.uk our single minded goal is to convert them to a lead, to send to your branch. The Your Move website team work tirelessly on your behalf analysing customer experience, customer journeys, conversion rates and landing pages. We run e-marketing campaigns, ppc (pay per click) (Google paid advertising) (on your behalf) and webchat, all with the aim of delivering more leads to branch. On average a Your Move branch will find that up to 1 in 5 of their instructions started as a lead from your-move.co.uk.
Your Move also offers our Franchisees a bespoke digital customer experience called “Nurture” which has been developed in-house and can be tailored to each branch, adding a digital pre and post valuation experience to the sales and or lettings service that the local Franchisee provides. This is built to suit the needs of each Franchise and includes email communications, in-home presentations and comparables as well as post valuation tracking.
There are no fewer than 35 Franchisees in the Your Move network and another 35 across the larger group of Franchises owned by LSL. Your Move recognises the value Franchisees place on the opportunity to network with one another to share ideas, challenges and news. Your Move Franchisees vary from one branch to multi-branch owners in every part of the country and many of our franchise owners have been running successful estate agency branches for many years. There is always someone experienced to talk to about any part of the Franchising journey.
In order to maximise sales and income from all 6 revenue streams, Your Move offer training on all components of the mix as well as on systems and compliance. Most commonly, these take the form of self-service training modules delivered via our Training Academy - a bespoke e-learning platform, with a breadth of content which has been developed over many years. For the most recent developments, webinars with specific suppliers and/or experts supplement the content in theTraining Academy; and sometimes learning is facilitated simply by connecting a Franchisee who excels at a particular discipline with another who wishes to learn more about it.
The highlight of the networking calendar is the annual Franchise conference “Partnership for Growth”, when all Franchises have the opportunity to attend a 2-day event packed with talks, workshops and facilitated meetings all designed to share initiatives that will help you thrive. In between Conferences there are often regional meetings to tackle specific matters, such as the roll-out of a new technology or the implications of some new legislation.
At Your Move the solution is never one-size fits all. We have many 1 branch franchises and several multi-branch franchises; some Franchisees started out by buying the business from the parent company; others by converting a local branch; and still more from a cold start. Some Franchisees were experienced estate agents, some local business entrepreneurs with no specific experience in estate agency. In all cases however, we do expect prospective Franchisees to have sufficient resources to be able to fund the investment themselves. In all cases however, we do expect prospective Franchisees to have sufficient resources to be able to fund the investment themselves. In some cases we may be able to introduce you to someone who can help you find appropriate sources of funding.
All franchisees have access to a Business Development Manager who will work with you from day one. They can provide advice to help grow your business including acquisitions of lettings portfolios. LSL have considerable acquisitions experience and if you are keen to grow your business via acquisition the teams can be on hand to help. Over the years we have developed a tried and tested due diligence process. We can help with negotiation, the legal process as well as helping integrate the acquisition into your existing business. In addition to this Your Move will provide compliance help and advice with supporting documents to help you get on with running your business
Thanks to the scale of Your Move – and the other franchise businesses in the LSL portfolio, we are able to negotiate favourable rates with many suppliers, including portals (Rightmove/Zoopla) which enables our Franchisees to make considerable savings in several areas including Marketing, Operations and Property Technology.
Your Move partners with REAPIT which is the original end to end Technology Platform for estate agents of all sizes. We will assist with setting you up on the Reapit platform and facilitate training as required. Reapit opens itself to many other property technology partners which gives Franchisees a breadth of options - all of which can be seamlessly integrated with the central data.
Within the Your Move support team we can offer support with managing your premises at the point of set-up, including the lease, dilaps and facilities.
Your Move are a registered Client Accounts Service Provider, and take care of this side of the business for all our franchisees, bringing peace of mind in the knowledge that the correct processes and procedures are in place, without the any of the risk or the cost of employing staff to take care of this themselves.